Online & Mobile

• Biometric ID
• Transfer funds between internal and external accounts
• Pay bills
• Deposit checks
• Use Card Manager to manage your debit card
• Send money to friends and family with Zelle®
• Check your account balances and see the most recent transactions without signing in. Just activate the Balances feature in the app.
• Turn debit card on or off
• Check your balances and account history
• Manage account alerts
• Send travel notifications

If you are a bankHometown Online Banking customer, download the bankHometown Mobile Banking app and simply use your current Online Banking username and password to log in.

Not a bankHometown Online Banking customer? Enroll today to begin using the bankHometown Mobile Banking app.

View the bankHometown Mobile FAQs for more information.

Need more help? Contact Us or call us at 888.307.5887.

View Apple Pay®, Google Pay™ or Samsung Pay™ FAQs for more information.

Need more help? Contact our Customer Care team or call us at 888.307.5887.

Apple Pay is a trademark of Apple Inc., registered in the U.S. and other countries.
Google Pay is a trademark of Google LLC.
Samsung Pay is a trademark of Samsung Electronics Co., Ltd. Use only in accordance with law. Other company and product names mentioned may be trademarks of their respective owners.

• Security and Fraud Protection – Stay informed of potential fraud. Set and receive real-time alerts* for attempted and declined transactions, when your card is used, or when transactions exceed set control.
• Travel Notifications – Set travel notifications before you head out of town without having to alert the bank, so your debit card works wherever you go.
• Transaction Controls** – Establish transaction controls for dollar amount limits, merchant categories, and geographic locations–all with the toggle of a button.

*Delayed post transactions may not trigger an alert or control until the final transaction is posted.
**Certain functionality within the app and the Services may not be available for all transactions. Controls and alerts based on the location of the mobile device where the app is installed or the location of the merchant where the card is being attempted for use may not apply appropriately to card-not-present transactions or transactions where the actual location of the merchant differs from the merchant’s registered address. Travel Controls: Travel notifications do not override card alerts and geographical transaction controls set by you. If you’re planning to travel to regions you have restricted, you will need to modify your restrictions within the Card Manager app. Please note, your bankHometown debit card will also not work in areas the bank has restricted. Card Manager restrictions will not override restrictions that are in place by the bank. The bank’s restrictions override the restrictions you enable within the Card Manager application. Enabling/Disabling restrictions within Card Manager does not supersede existing fraud and security checks performed by the bank.

Getting started with Card Manager is easy!

Once you are signed into your Mobile Banking account, use the slide out menu located on the top left to access the menu.

1. Click on Card Manager
2. Click on the button to download the app from The App Store® or get it on Google Play™

Need assistance? Contact our Customer Care team or call us at 888.307.5887.

Click here to view Card Manager FAQs.

*Your internet-enabled mobile device, with data plan required. Applicable data charges from your mobile carrier may apply. bankHometown recommends that you subscribe to an unlimited data plan before using Mobile Banking services.

1. Make sure you have registered your face or fingerprint biometrics in your iPhone/Android Settings.
2. Log in to the bankHometown Mobile Banking app using your User ID and Password.
3. Enable Biometric ID from the Service Center > Biometric ID Enrollment.
4. Name your device and re-enter your User ID and Password to complete enrollment.

When you enable Biometric ID, any fingerprint or face stored on your device – now or in the future – can be used to log into the bankHometown Mobile Banking app. You should only enable Biometric ID if you’re the only person who has registered fingerprints or face on your device.

More information about keeping your device and security details safe and secure are available in the “Security” section of our website.

Data rate charges from your service provider may apply. bankHometown is not responsible for these charges. iPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other countries.

View Biometric ID FAQs for more information.

Need more help? Contact our Customer Care team or call us at 888.307.5887.

• Check your balances and transaction history
• Transfer funds between internal and external accounts
• Open an account
• Sign up for and view eStatements as well as loan and tax documents
• See check images
• Stop payment on a check
• Use Web Connect or Direct Connect for Quicken®
• Order checks
• Manage account alerts
• Send travel notifications
• Update your contact information

• Pay bills online to virtually anyone
• Choose the date you want your payment to arrive
• Schedule recurring payments
• See your payment history
• Set up eBills for participating merchants
• Feel secure with our 2-5 business day bill payment guarantee!

View Online Banking FAQs for more information.

Need more help? Contact our Customer Care team or call us at 888.307.5887.

1. Sign into your account using the bankHometown Mobile Banking app using the devices that you wish to set up Balances on (this feature is only available on our Mobile Banking app).
2. Click on your profile and then select Service Center.
3. In the Service Center menu select “Manage Balances.”
4. Read and accept the disclosure.
5. Give your device a name and select which accounts you wish to enable for Balances on your device. (Balances must be enabled on each individual device, so if you wish to use this feature on multiple devices, each device must be registered.)
6. The next time you open the app, click on the Balances icon to view your account balances.

When the Balances feature is enabled, anyone who has access to your device can view the balances and transactions displayed. To prevent unauthorized viewing of your account balances, we recommend that you enable a device screen pin/password lock. To disable this feature, simply log into your account and go into the Manage Balances screen on your device (or via the desktop site) and disable (or remove) your mobile device.

Need more help setting up Balances? Contact our Customer Care team or call us at 888.307.5887.

If you are not enrolled in Online Banking, enroll today.

Log into your existing Online Banking account. Select the account that you would like to enroll and click the eStatements link. Navigate to the “Statement Delivery Preferences” section, click and review the Electronic Statement Agreement, and enter the Disclosure Acceptance Code located at the end of the agreement in the corresponding field on the screen to accept the disclosure. Once accepted, you can choose which accounts will receive eStatements by selecting Electronic or Paper from the “Enrollment Preference” drop downs located next to each account. Click the “Accept & Update Preferences” button to confirm your delivery preferences.

View eStatement FAQs for more information.

Need more help? Contact our Customer Care team or call us at 888.307.5887.