Mobile Banking
As a bankHometown Online Banking customer, you have access to our free* bankHometown Mobile Banking app. It's secure, convenient, and did we say free?
- Biometric ID
- Zelle® makes sending money to friends or family easy
- Mobile check deposit
- View balances without logging in with Balances
- Transfer funds
- Pay bills
- Turn debit card On or Off
- Check balances and history on your accounts
- Locate bankHometown ATM’s and Branches from anywhere
If you are a bankHometown Online Banking customer, download the bankHometown Mobile Banking app and simply use your current online banking username and password to log in.
Not a bankHometown Online Banking customer? Enroll today to begin using the bankHometown Mobile Banking app.
View the bankHometown Mobile FAQs for more information.
Need more help? Contact Us or call us at 888.307.5887.
*Your internet-enabled mobile device, with data plan required. Applicable data charges from your mobile carrier may apply. bankHometown recommends that you subscribe to an unlimited data plan before using Mobile Banking services.
Mobile Payments
To pay with a single touch, add your bankHometown Debit or Credit Card to Apple Pay®, Google Pay™ or Samsung Pay™ to make purchases in-store, in-app or online.
You can also use Zelle® to send money using your mobile banking app or online banking account. Learn more about Zelle or visit the Zelle FAQs.
Once your bankHometown debit card or credit card has been added to your mobile wallet app and verified on your device, you're ready to start making purchases. Your actual card number will never be stored on your device, and a virtual token will be used to transmit payments so that your card number and identity will remain private during every transaction.
View Apple Pay®,Google Pay™ or Samsung Pay™ FAQs for more information.
Need more help? Contact our Customer Care team or call us at 888.307.5887.
Apple Pay is a trademark of Apple Inc., registered in the U.S. and other countries.
Google Pay is a trademark of Google LLC.
Samsung Pay is a trademark of Samsung Electronics Co., Ltd. Use only in accordance with law. Other company and product names mentioned may be trademarks of their respective owners.
Card Manager
Card Manager helps you control your cards through your mobile device, making it easy to set alerts and manage your finances on the go. It’s convenient, safe, and free!
- Security and Fraud Protection - Stay informed of potential fraud. Set and receive real-time alerts** for attempted and declined transactions, when your card is used, or when transactions exceed set controls
- Travel Notifications - Set travel notifications before you head out of town without having to alert the bank, so your debit card works wherever you go.
- Transaction Controls* - Establish transaction controls for dollar amount limits, merchant categories, and geographic locations–all with the toggle of a button.
*Certain functionality within the app and the Services may not be available for all transactions. Controls and alerts based on the location of the mobile device where the app is installed or the location of the merchant where the card is being attempted for use may not apply appropriately to card-not-present transactions or transactions where the actual location of the merchant differs from the merchants registered address. Travel Controls: Travel notifications do not override card alerts and geographical transaction controls set by you. If you’re planning to travel to regions you have restricted, you will need to modify your restrictions within the Card Manager app. Please note, your bankHometown debit card will also not work in areas the bank has restricted. Card Manager restrictions will not override restrictions that are in place by the bank. The bank's restrictions override the restrictions you enable within the Card Manager application. Enabling/Disabling restrictions within Card Manager does not supersede existing fraud and security checks performed by the bank. **Delayed post transactions may not trigger an alert or control until the final transaction is posted.
Getting started with Card Manager is easy!
Once you are signed into your Mobile Banking account, use the slide out menu located on the top left to access the menu.
- Click on Card Manager
- Click on the button to download the app from The App Store® or get it on Google Play™
Need assistance? Contact our Customer Care team or call us at 888.307.5887.
*Your internet-enabled mobile device, with data plan required. Applicable data charges from your mobile carrier may apply. bankHometown recommends that you subscribe to an unlimited data plan before using Mobile Banking services.
Biometric ID
Access your accounts faster with Biometric ID. Fingerprint and face login are a faster, more convenient way to log into the bankHometown Mobile Banking app. And because no two fingerprints or faces are alike, it's one of the most secure ways to access your app.
- Make sure you have registered your face or fingerprints in your iPhone/Android Settings.
- Log in to the bankHometown Mobile Banking app using your User ID and Password.
- Enable Biometric ID from the Main Menu > Service Center > Biometric ID Enrollment.
- Name your device and re-enter your User ID and Password to complete enrollment.
When you enable Biometric ID, any fingerprint or face stored on your device - now or in the future - can be used to log into the bankHometown Mobile Banking app. You should only enable Biometric ID if you're the only person who has registered fingerprints on your device.
More information about keeping your device and security details safe and secure are available in the "Security" section of our website.
Data rate charges from your service provider may apply. bankHometown is not responsible for these charges. iPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other countries.
View Biometric ID FAQs for more information.
Need more help? Contact our Customer Care team or call us at 888.307.5887.
Online Banking & Bill Pay
Pay your bills, transfer funds, view statements and more. Access real-time account information and a suite of self-service banking tools from your computer or mobile device 24/7.
- Online Bill Pay
- Check balances & transfer funds
- Setup one time or reoccurring transfers to bankHometown or non-bankHometown accounts
- eStatements available
- Ability to turn your debit card on or off if you suspect fraud
- Establish account alerts for low balance, direct deposit, insufficient funds charge and address change
- Secure Chat available
View Online Banking FAQs for more information.
Need more help? Contact our Customer Care team or call us at 888.307.5887.
Balances
Check your account balances and view the five most recent transactions without signing into the bankHometown Mobile Banking app. It's simple to set up. Just use your app to activate this feature.
- Sign into your account using the bankHometown Mobile Banking app using the devices that you wish to set up Balances on (this feature is only available on our mobile app).
- Click on the universal menu icon then select "Mobile Services."
- In the Mobile Services menu select "Manage Balances."
- Read and accept the disclosure.
- Give your device a name and select which accounts you wish to enable for Balances on that device (Balances must be enabled on each individual device, so if you wish to use this feature on multiple devices, each device must be registered).
- The next time you open the app, you can swipe down on the gray pull down tab on the sign-in page to view your account balances.
When the Balances feature is enabled, anyone who has access to your device can view the balances and transactions displayed. To prevent unauthorized viewing of your account balances, we recommend that you enable a device screen pin/password lock. To disable this feature, simply log into your account and go into the Manage Balances screen on your device (or via the desktop site) and disable (or remove) your mobile device.
Need more help setting up Balances? Contact our Customer Care team or call us at 888.307.5887.
eStatements
Access your monthly account statements online through bankHometown Online Banking. Sign up for eStatements to eliminate monthly paper statements in the mail. Instead, each month an email will notify you when your statement is available. You will also be able to view 18 months of previous account statements.
If you are not enrolled in Online Banking, enroll today.
Log into your existing Online Banking account. Select the account that you would like to enroll and click the eStatements link. Navigate to the "Statement Delivery Preferences" section, click and review the Electronic Statement Agreement and enter the Disclosure Acceptance Code located at the end of the agreement in the corresponding field on the screen to accept the disclosure. Once accepted you can choose which accounts will receive eStatements by selecting Electronic or Paper from the "Enrollment Preference" drop downs located next to each account. Click the "Accept & Update Preferences" button to confirm your delivery preferences.
View eStatement FAQs for more information.
Need more help? Contact our Customer Care team or call us at 888.307.5887.
