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March 26, 2020
Please continue to visit this page for the most up-to-date information on our response.
The health and safety of our customers, employees, and communities continues to be our top priority.
The statewide stay-at-home advisory and closure of nonessential businesses exempt banks and other essential services. As such, we continue to do our part to slow the spread of the virus while ensuring that you stay connected to your money.
Rest assured we remain open and ready to serve you via drive-up window, ATM and electronic banking services.
In addition, we’ve put programs in place to support our customers' short-term needs as a result of hardships they may face due to the Coronavirus pandemic. Click here to read a message from our president.
We will reopen our lobbies to customers as soon as it is safe to do so. In the meantime, we look forward to seeing you at our drive-up windows and strongly encourage you to use our electronic banking services that make banking from home easy and convenient.
We are prepared to operate during this state of emergency:
We're Here For You.
Beginning on March 19th, and for a 30-day period, we are putting the following programs in place to support our customers’ short-term needs as a result of hardships they may face due to the Coronavirus pandemic:
Ways to Bank from Home.
We offer electronic banking services that let you connect with your money, 24 hours a day, seven days a week, including:
Ways to Sign Up to Bank from Home.
For your safety and ours, if you have traveled internationally or visited an impacted area in the last 30 days, please call us at 888.307.5887 to transact any banking business. Our Customer Care team is ready and waiting to assist you with your banking needs.
Ways to Protect Yourself from Fraud.
Scammers have been setting up fraudulent websites to sell virus-related products and using emails and social media in attempts to steal your personal and financial information. The Federal Trade Commission offers these tips to protect yourself:
To learn more about ways to protect yourself and sign up for consumer alerts to stay up-to-date on the latest scams related to the virus, visit the Federal Trade Commission's Coronavirus page.
Ways to Learn More.
If you're looking for more information on the Coronavirus or ways to protect yourself, visit these websites:
The Consumer Financial Protection Bureau (Bureau) has recently released several resources to help consumers take steps to protect their finances during the COVID-19 pandemic, including how to avoid financial scams and submit complaints to the Bureau:
Protect yourself financially from the impact of the coronavirus
The CFPB information and resources continues for informed financial decisions
Protecting your credit during the coronavirus pandemic
Coronavirus and dealing with debt: Tips to help ease the impact
Tips for financial caregivers during the coronavirus pandemic
Small Business Resources.
COVID-19 Resources and Guidance for Businesses
Small Business Administration’s Economic Injury Disaster Loan (EIDL) program
Interim Guidance for Businesses and Employers to Plan and Respond to Coronavirus Disease 2019
Small Business Guidance & Loan Resources
We're Here to Help.
Of course, if you need assistance, you can call our Customer Care team to speak with a representative at 888.307.5887. Our hours of operation are:
Monday - Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 6:00 PM
Friday: 8:30 AM - 5:00 PM
Saturday: 8:30 AM - 12:00 PM